We aim to reply to our messages as soon as possible, we are not in the office after 3pm each day, so any messages sent after this time will not be seen until after 8am the following day.

If you have received your order, please using this link to track your order: https://www.royalmail.com/track-your-item

If you still cannot locate your parcel, please send us a message so we can resolve this for you.

Yes! Please choose the collect from store option at checkout, please also let us know when you are planning on collecting your order so that we can get it ready in advance.

Unsuitable items may be refunded or exchanged within 60 days of receiving the items. Before you return something, you must notify us. Please include your original receipt in the returned parcel. Please also retain a proof of delivery receipt and it is advisable for you to ensure the items are insured for the return shipment.  

We aim to dispatch all orders placed before 2pm the same day, if an order is placed after 2pm, it will be dispatched the following day (unless stated otherwise).